Coping With the Tall Traveler’s Curse
If you feel cramped when
you fly, imagine the anguish if you were tall.
For extra-tall travelers, the discomfort continues long after the flight, as
their feet dangle off the edge of hotel beds, forcing some to position their
bodies diagonally, and as they dance what one tall traveler calls the “shower
limbo” thanks to too-low showerheads. “I truly believe it’s a serious
disconnect. I end up literally booking everything myself, travel agents
haven’t a clue,” said R. J. Brennan, director of strategic workplace for IA
Interior Architects in its Chicago office, who is 6-foot-8. “In economy, my
knees are embedded into the wire of the seat pocket — I’m literally wedged
in and can’t move. On some small planes, I have to physically get off the
plane to take my coat off.”
But some relief is at hand, both in the air and on the ground. Two years ago,
SeatGuru.com introduced airline comparison charts, allowing readers to see at a
glance “seat pitch” — the distance between the back of a seat and the seat
in front of it, and the best indicator of legroom — in different classes and
aircraft.
One SeatGuru feature allows readers to rearrange the alphabetical airline list
by seat pitch, making it obvious that the bigger seat pitches in domestic
economy class — 34 to 36 inches — are on United, JetBlue, Delta Air Lines’
McDonnell Douglas MD-88 shuttle, Air Canada and Westjet. Since a seat pitch of
only 29 to 30 inches is found in most airlines’ economy class, this is no
small potatoes.
Recently, JetBlue reconfigured its planes to sell seats with 38 inches of seat
pitch in six rows on its A320 fleet and the emergency exit row in its Embraer
190 planes for an extra $10 or more. (JetBlue’s other seats with up to 36
inches of seat pitch in certain rows, have no extra fee.)
In Premium Economy, offered by some airlines mostly on international flights,
the discount British airline BMI is the hands-down winner, according to SeatGuru,
with 49 inches of seat pitch on an Airbus A330-200.
The only hotel chain that seems to have staked out the tall traveler niche is
Kimpton Hotels, which introduced its “tall rooms” with 96-inch beds, higher
showerheads and higher door frames in 1995. Each hotel in Kimpton’s Hotel
Monaco chain has about 20 tall rooms, said Steve Pinetti, senior vice president
for marketing. Kimpton, which even sells its extra-long beds for $2,595 at
www.kimptonstyle.com, plans to add Tall Rooms with the custom-made Sealy
Postulux 700 beds to most of its new hotels, he added.
Other hotels that have tall-friendly rooms are the Palms Casino Resort in Las
Vegas, which has 48 rooms with 96-inch beds in its Palms tower and fantasy
tower. (The owners, the Maloof family, are sensitive to the height issue because
they are the majority owner of a National Basketball Association team, the
Sacramento Kings.) The W Hotel Dallas has 95-inch beds, taller doorways and
higher showerheads and Canoe Bay, a luxury resort in rural Wisconsin that has
been used for corporate retreats, has 92-inch beds in three cottages, with plans
for more. But these hotels are exceptions. Some hotels have king-size beds The
industry standard for king-size beds is 72 to 74 inches long (though a
“California king” is 84 inches), and many have queen-size beds.
“There is no difference in the length of the bed, but a queen is so much
narrower it makes sleeping uncomfortable,” complained Dan Sondhelm, a partner
in SunStar, a financial services public relations firm in Alexandria, Va., who
is 6-foot-4.
While many tall people say the travel industry seems to ignore them, they are
not a tiny market. Five percent of men ages 20 to 74 in the United States are 6-
foot-2 or taller, according to the most recent survey by the National Center for
Health Statistics of the Centers for Disease Control and Prevention, conducted
from 1999 to 2002.
Thomas C. Cambier, a 6-foot-8 lawyer at Hancock & Estabrook in Syracuse,
N.Y., praised JetBlue for the roomy seats in its economy class. “Those few
extra inches make all the difference in the world,” he said.
Mr. Brennan said he usually flew United’s Economy Plus, with higher-priced
seats that offer up to five inches more legroom than its economy class, unless
he is upgraded to first or business class, and he rattled off choice seats like
the authority he is. “Emergency exit row is a subtlety from airline to
airline,” he said. “Often the extra legroom is in the row behind it. On a
Boeing 737-300, you want the row behind the exit row, in the window seat. On a
Boeing 757, a totally different configuration, it’s the exit row window
seat.”
But paying a steep price for their height rankles some travelers.
“Special accommodations can be made, but often you pay more to get them,”
said Colin Hutt, president of Primum Marketing Communications in Milwaukee, who
is 6-foot-4.
Being tall is not limited to men, of course. “The showerhead is so low I do
what I call the ‘shower limbo,’ ” Ann Marie Gothard, the 6-foot director
of global communications for Orbis International, a nonprofit group that treats
blindness in developing countries, said of her hotel in Vietnam on a recent
business trip. The mirror, she added, was “hung at chest-level, requiring me
to squat down to see myself from the shoulders up.”